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Support Centre
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Find answers to common questions, browse help topics, or get in touch with our team — we usually reply within a few hours.
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Getting Started
Download BiziBud AU, create your account and set up your profile.
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Bookings
Booking, rescheduling and cancelling appointments.
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Payments & Refunds
Payment methods, receipts, refunds and disputes.
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BizPoints Loyalty
Earn, view and redeem your loyalty rewards.
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Account & Profile
Manage your account, password, email and personal details.
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For Businesses
Business plan, staff, calendar, payouts and analytics.
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Privacy & Security
How we protect your data and privacy settings.
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Technical Issues
App troubleshooting, notifications and device issues.
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Frequently asked questions
Quick answers to the questions we get most often.
Getting Started
Bookings
Payments & Refunds
BizPoints Loyalty
Account & Profile
For Businesses
Privacy & Security
Technical Issues
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